Refund policy

REFUND POLICY

Made-to-Order Items

All ChireJewelry pieces are handcrafted to order specifically for you. Due to the custom nature of our jewelry, we do not accept returns or exchanges on made-to-order items unless the item arrives damaged or defective.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery at [your email address]. We will work with you to resolve the issue by offering a replacement or full refund.

To be eligible for a replacement or refund due to damage or defect, you must provide:

• Photos of the damaged or defective item
• Your order number
• A description of the issue

Processing Time

Please allow 5-8 business days for your jewelry to be handcrafted before shipping. This processing time is in addition to shipping time.

Questions?

If you have any questions about our refund policy, please contact us at blaqjewelry@yahoo.com